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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CindyK

October 1, 2024

5  out of  5
rating by CindyK
"Great service from office staff and Kristen Anderson!"
We responded:
"Thank you so much for your kind words, Cindy! We're thrilled to hear that you had a great experience with our office staff and Kristen Anderson. We look forward to serving you again in the future!"
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Terry Hadley

September 4, 2024

5  out of  5
rating by Terry Hadley
"Amanda Nagore was great to work with and explained everything to us!"
We responded:
"Thank you so much for your wonderful review, Terry! We're thrilled to hear that Amanda provided you with such a positive experience and clear explanations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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bevy etc

August 20, 2024

5  out of  5
rating by bevy etc
"Mandie in Kristen Anderson’s State Farm office is absolutely fabulous!!!!!"
We responded:
"Bevy, we appreciate your kind words. Thank you for taking the time to let us know about your experience with Mandie! We care about our customers and always strive to provide great customer service. We’ll pass along your kind words to Mandie. Thank you for trusting us with your insurance needs."
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Gautham Jain

July 17, 2024

5  out of  5
rating by Gautham Jain
"I spoke with Mandie to get a Homeowner's Insurance quote and she took the pertinent information and got back to me the same day with couple of options. I really appreciate the quick turnaround. Thanks."
We responded:
"Thank you for your kind words. Gautham! We’re glad Mandie was able to assist you promptly and provide you with multiple options for your Homeowner's Insurance quote. We strive to provide efficient and helpful service to our customers, and we'll make sure to let Mandie know that you appreciate her efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. "
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Slim7907

June 12, 2024

5  out of  5
rating by Slim7907
"Mandie is absolutely the sweetest person I've worked with from State Farm in along time. I'm treated with the upmost respect and sincerity. She recently helped me with an issue and her confidence made me so confident that I knew the issue was going to be just fine. I would recommend this office over and over!!"
We responded:
"We really appreciate your 5-star review, Slim! We’re happy that Mandie's outstanding customer service, respect, and sincerity made your experience with our State Farm office exceptional and that her confidence in handling your issue instilled the same confidence in you. Thank you for recommending our office and acknowledging Mandie’s efforts! We look forward to serving you again."
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Michael430

June 7, 2024

5  out of  5
rating by Michael430
"All of the agents and Kristen Anderson herself, at State Farm in Marana, Az are professional, polite and extremely helpful. Mandie Janowski is amazing. Mandie is very knowledgeable, her cheerful attitude always makes me smile when I need to ask her for any insurance advice."
We responded:
"Thank you, Michael, for the 5-star review and for sharing your wonderful experience with Kristen Anderson's State Farm Office in Marana! We're thrilled to hear that all the agents have provided you with exceptional service and we agree that Mandie is amazing! Her cheerful attitude and extensive knowledge have made a positive impact on your experience, and we appreciate you highlighting her contributions. We'll make sure to pass along your kind words to her. We appreciate your business and look forward to serving you again in the future!"
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Weigang Wang

June 3, 2024

5  out of  5
rating by Weigang Wang
"We have been with them for more than 10 years. Very easy to work with and super fast response speed. Francine has been sending back and forth emails with me on Saturday! Highly recommend!"
We responded:
"Thank you Weigang for your wonderful 5-star review! We greatly appreciate your loyalty and are thrilled to have been serving you for over a decade. We pride ourselves on being easy to work with and providing a prompt response to our customers. We're delighted to hear that Francine went above and beyond, even dedicating her time on a Saturday to assist you via email. Your recommendation means a lot to us. Thank you for choosing us as your trusted insurance provider for all these years!"
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William Henry

May 8, 2024

5  out of  5
rating by William Henry
"We have been very pleased with the attention to detail with a transition of policies to Kristen Andersons office. The staff is caring and competent."
We responded:
"Thank you so much for your fantastic 5-star review William! Our team takes great pride in providing exceptional service and ensuring that all your needs are met. Your feedback is greatly appreciated, and we look forward to serving you for years to come!"
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Todd D Kesner

April 4, 2024

5  out of  5
rating by Todd D Kesner
"Always friendly and knowledgeable as well as helpful and prompt. Great service."
We responded:
"Todd, we appreciate your kind words and for taking time to let us know how we’re doing! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs."
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Jessi G

April 1, 2024

5  out of  5
rating by Jessi G
"I been a member of this state farm for a very long time. The customer service is always great, every one that has assist me have been so kind and helpful. Definitely check them out like a good neighbor State farm is there !!"
We responded:
"Jesse we are delighted to hear that you have been pleased with our exceptional customer service over the years. Thank you for recognizing our office and the team's efforts in taking good care of you. We appreciate your loyalty and look forward to continuing to provide you with top-notch service."
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Lee McNurlin

March 4, 2024

5  out of  5
rating by Lee McNurlin
"Mandie has been Awesome as we have searched for home owners Ins for a place in AZ.👍"
We responded:
"Thank you, Lee for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Mandie has been providing you with awesome assistance in your search for homeowners insurance in Arizona. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! "
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Deb ODay

January 31, 2024

5  out of  5
rating by Deb ODay
"This office has a very kind staff that is very helpful and knowledgeable with different insurance information and have a willingness to sit and work with you to get what best fits your needs no matter how long it takes. I appreciate each and every individual in the office. Thanks!!!"
We responded:
"Deb, thank you so much for taking the time to share your 5 Star experience with our office. We are thrilled to hear that our staff's willingness to go the extra mile has made a positive impression on you. It is our priority to provide exceptional service and ensure that each client's unique needs are met. Your kind words truly mean a lot to us. We appreciate your trust and look forward to serving you in the future."
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Wendy Rickard

January 18, 2024

5  out of  5
rating by Wendy Rickard
"Very responsive and easy to work with. Great value."
We responded:
"Thank you for your fantastic review, Wendy! We are thrilled to hear that you found our service to be responsive and our team easy to work with. Providing excellent customer service is always our top priority, and we're glad to hear that it shone through in your experience with us. We look forward to serving you again in the future!"
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Lorrie “Rae” McGee

January 17, 2024

5  out of  5
rating by Lorrie “Rae” McGee
"Excellent customer service!"
We responded:
"Thank you for the 5-star review Lorrie “Rae”! Our office is committed to delivering the best service possible and your satisfaction is our ultimate reward. We are grateful for the opportunity to serve you and look forward to serving you again in the future."
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Shawna Matteson

November 16, 2023

5  out of  5
rating by Shawna Matteson
"Top notch service! Kristen and her team are phenomenal! They are always friendly and professional and go out of their way to answer any question we have ever asked. My husband and I are truly appreciative of the service Kristen and her team have provided over the 9-10-years we have been with them. A special thank you to Sara Meza, Account Manager, for the A+++ service she has personally provided to us over the past 5-years. You are all greatly appreciated by our family. :)"
We responded:
"Shawna thank you for the glowing review! It is our absolute pleasure to take care of your family’s insurance needs. Customer service is a priority in our office, and we appreciate you recognizing Sara’s dedication to delivering outstanding service. We will be sure to share your positive words with her!"
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Mike Spencer

October 26, 2023

5  out of  5
rating by Mike Spencer
"I recently worked with Mandie on a automobile glass claim. I was having difficulty getting information from the repair facility. Mandie not only sent me the information I needed, but did so quickly. I wish everyone was as efficient as she was. 5 Stars all day long!"
We responded:
"Thank you, Mike, for your positive feedback. Customer service is very important in our office, and we appreciate you recognizing Mandie’s dedication to delivering outstanding service. We’ll be sure to let her know that you appreciated her help. "
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T K

October 25, 2023

1  out of  5
rating by T K
"Unprofessional behavior. Will never recommend."
We responded:
"We take all feedback seriously and we’re disappointed to hear about your negative experience TK. Our office tries to provide the best customer service and experience and we would like to understand more about the situation. Please contact our office at 520-682-2886 and ask for our agent, Kristen Anderson. "
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Abe Villalobos

October 25, 2023

5  out of  5
rating by Abe Villalobos
"Kay and I, feel that we were given excellent service in a very professional and personal way by Amanda. Very knowledgeable and explained everything very well to us."
We responded:
"Thank you, Abe, for the 5 Star feedback and for acknowledging Amanda! We always strive to do the best for our customers and to provide the best experience. We are happy that Amanda was able to do just that for you and Kay."
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James Santori

October 18, 2023

5  out of  5
rating by James Santori
"Very professional office. Staff is always helpful"
We responded:
"James, thank you for the 5 Star Review and for trusting us with your insurance needs. We really appreciate your business and are always here to help."
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Douglas Davis

October 15, 2023

5  out of  5
rating by Douglas Davis
"Just wanted to share that Kristen Anderson and her team at State Farm on located at 12060 N Thornydale Rd Marana, AZ are the best team! They recently took care of an issue on the Driver's License for Drive Safe and Save Log in. Thanks again team for the support!"
We responded:
"We really appreciate the 5 Star Review Douglas! Thank you for taking the time to recognize and share our efforts to provide friendly, professional customer service. We value your business and are always here to help. "
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jai seo

September 24, 2023

5  out of  5
rating by jai seo
"Francine at the State Farm is a wonderful agent to take care of all my policies with perfection and explains clearly and in detail. She is the bet agent among those I had in PA, CA and AZ."
We responded:
"We appreciate your 5 Star review Jai and we are honored that you rate our office as the best insurance experience. We’ll pass along the kind words to Francine. Customer experience and satisfaction is a priority, and your review confirms our commitment to our customers. "
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Maria Cain-Prince

August 31, 2023

5  out of  5
rating by Maria Cain-Prince
"I absolutely loved the process, working with Francine (at Kristen Anderson's office) was superb. She took her time to understand our needs and provided reasonable quotes. I am impressed about the coverage included for the price. We combined our home and cars. While reviewing the quotes, I asked them to quote for our out of state rental properties. So far, those quotes have beat out the renewals offered by the existing carriers. GLAD I shopped around and landed here. Thank you KA - State Farm team"
We responded:
"Maria thank you for the amazing feedback and 5 Star review. We appreciate your kind words and taking time to recognize Francine’s friendly, professional customer service. We’re happy that she was able to help you find great coverage and provide an awesome experience in the process. We are excited to have you as a customer and are always here to answer your questions."
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Jerry Emmons

July 22, 2023

5  out of  5
rating by Jerry Emmons
"In addition to $ savings the efficient, friendly staff clearly explained each of the policies. Good job front office!"
We responded:
"Thank you for the 5 Star review Jerry! Our office is focused on great customer service and making the insurance process as smooth as possible. We are glad to have helped you with your insurance needs and are there for you anytime. "
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Duncan Wilson

June 19, 2023

4  out of  5
rating by Duncan Wilson
"Great service but rates were too high."
We responded:
"Duncan thank you for taking time to leave a review. We’re happy that you are pleased with our service. Our customers are very important, and we are committed to great customer service. We understand that we may not be a good match at the moment, but we hope that you’ll come back and give us another opportunity when your insurance is up for review in the future."
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Ethan Fullen

June 6, 2023

1  out of  5
rating by Ethan Fullen
"Total garbage. Everyone always says how trash state farm is and for once I said ya know what I wanna give them a chance. Totally true how horrible you guys are. Gave me the run around and imputed my information incorrectly and got me to the last minute where I have to change and find a different policy before a certain time frame. Hands down Sarah is amazing I give her 5 stars but the company and some people in the office just terrible man… very disappointed. Will never look to state farm again for help. Geico is expensive but they get it right EVERYTIME!"
We responded:
"Ethan thank you for taking time to leave the review. We know you’re disappointed and we’re disappointed too. We contacted you immediately upon discovering an error in information and how that affected our quote. We understand your disappointment and are glad that you were able to move on and find the coverage you needed, even if it is from a competitor. Our office really tries to provide the best customer service and experience and we apologize for how things worked out. "